Koh Samui to Koh Phangan

Refund

• Cancellations made 24 Hours or more in advance will receive a full refund.

Cancellation Policy

Booking changes or cancellations must be made up to 24 Hours before your departure date. However, Round-trip tickets cannot be cancelled or refunded after the first trip's cancellation deadline.

Amendments

• We will be allowed without penalty if written notice is made over 24 Hours prior to departure. However amendment is subject to availability and new rates may apply.
• Any amendment resulting in lower rates or less number of passenger is subject to 5% surcharge of the difference figure between total amounts less the amended amount.

Late Booking

For all late bookings under 3 Hours please chat with us directly.

Things to Know

• Please arrive no later than 30 minutes prior to your trip's scheduled departure time. If you are too late, your ticket will expire and cannot be Refunded and Changed.
• Time stated is only for estimation. The actual time schedule is subject to change without prior notice due to unpredictable weather conditions and fortuitous events.
• The price does not include entrance fee (if any), any additional fees and surcharges.
• You can check in with e-ticket on mobile or device. Please make sure you check in with the right operator you booked with.
• IMPORTANT: If one way ticket was used or the date and time specified on the ticket passed already, it cannot be cancelled or refunded.
• Connecting Flights: The Company is a point to point carrier and we do not take responsibility for delays or connecting flight.
• Baggage is free of charge, there is enough space on ferry.
• CHILDREN height from and over 100 cm. is considered as adult price and children height lower than 100 cm. can share seat with parent, if you prefer seat for children please pay extra seat directly to the staff at the pier.
• Check in point: at Bangrak Pier Seatran Ferry Discovery counter