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Refund

• Cancellations made 24 Hours or more in advance will receive a full refund.

Cancellation Policy

Booking changes or cancellations must be made up to 24 Hours before your departure date. However, Round-trip tickets cannot be cancelled or refunded after the first trip's cancellation deadline.

Amendments

• We will be allowed without penalty if written notice is made over 24 Hours prior to departure. However amendment is subject to availability and new rates may apply.
• Any amendment resulting in lower rates or less number of passenger is subject to 5% surcharge of the difference figure between total amounts less the amended amount.

Late Booking

For all late bookings under 6 Hours please chat with us directly.

Things to Know

• Check in point: the beach in front of Kaimook Tong Resort, please look for Satun Pakbara staff
• The price includes a longtail boat (Rua hang yao) to the Speedboat.
• Please email us the hotel/resort you stay on Koh Ngai.