Surat Thani Town to Phuket: Tickets, Times & Booking
How to get from Surat Thani Town to Phuket
Surat Thani Town to Phuket
Travelling from Surat Thani Town to Phuket links the Surat Thani mainland with Phuket, southern Thailand's largest island and the main hub for Andaman coast beaches, diving trips and onward island transfers. The journey takes the scheduled journey time by the available transport, with our transport partners among the companies covering this route.
This route runs on a seasonal schedule
Surat Thani Town to Phuket is not available all year. Departures are scheduled for selected months of the year, when traffic between the Gulf of Thailand islands and the Andaman coast is at its highest. If you are checking this route outside that window, the booking engine will show no departures — that is expected, not an error. Outside the season, travel instead via Krabi or Surat Thani's ferry piers and continue overland to Phuket, or check back closer to the next opening date.
Roads, stops and nearby destinations
Coach and minivan services cover the distance overland, crossing Phang Nga province and entering Phuket over the Sarasin Bridge. The road passes close to Khao Lak, a beach town known for national park day trips and diving, and the turnoff for Krabi, a common alternative base for travellers continuing further down the Andaman coast. Onboard onboard facilities are typically available, though the exact standard depends on the operator running that departure.
Prices, departures and where you'll arrive
Fares start from our online fares, and this route runs regular departures on the days it operates during the season. Departure points are in Surat Thani town, with arrival in Phuket Town, where taxis, songthaews and airport transfers are easy to pick up for the last leg of a trip. Clock times, exact stops and journey length can vary by operator and by day, so use the live schedule shown when booking rather than a fixed time — this matters most near the start and end of the season, when the timetable is thinner than in peak weeks.
Booking this route
Book your Surat Thani Town to Phuket ticket online to lock in a seat, especially close to the edges of the operating season when capacity fills faster. Planning the return leg? See the Phuket to Surat Thani Town route for schedules and fares in the opposite direction. Travellers continuing south can also look at connections toward Krabi from the same Surat Thani terminal, or north toward the Gulf island piers for Koh Samui and Koh Phangan ferries.
Frequently asked questions
Do I need to print my ferry ticket or is mobile ok?
You don't need to print your ticket. Your boarding voucher is in your account: open Bookings, then View trip details, and click Download PDF. On the day of travel, show the QR code on it — on your phone is fine — to the ferry operator staff at the pier named on your ticket, and they will direct you to your boat.
If you'd prefer paper, print the PDF yourself.
What happens if my ferry is cancelled due to weather?
We are sorry when weather stops a sailing. Ferries usually run in rain; speedboats are more often stopped by rough seas.
If your trip is cancelled because of weather, your booking in Bookings shows a message once our team has confirmed the cancellation. You can then either move to the next available service with Change this booking, or cancel with Cancel & refund for a full refund.
If the sailing is running but you choose not to travel, the normal cancellation policy applies.
Why is my account locked?
We lock an account for a short time after several failed sign-in attempts in a row. It is an automatic safety measure: it stops someone else guessing your password, and it happens whether or not the person typing was you.
You do not need to contact us. The lock lifts on its own — see How long am I locked out for?
What is the difference between a locked and a blocked account?
Locked is automatic and temporary. It happens after repeated failed sign-in attempts and it lifts by itself — within a minute in most cases.
Blocked is a decision made by our team, and it does not lift on its own. If your account is blocked you will need to contact us; waiting will not change it, and neither will resetting your password.
If you are not sure which applies to you, get in touch and we will tell you.
How do I unlock my account now?
Wait, and try again. Every lock lifts on its own — a minute the first time, and never more than an hour however many attempts have failed. There is nothing to click and nobody to contact.
If you have forgotten your password, do not keep guessing: each wrong attempt makes the next wait longer. Use Forgot password instead. Resetting your password gets you straight back in.
My account locked but I never tried to sign in
Then someone else was trying to sign in as you, and the lock did its job — it stopped them.
Your account is safe: a lock means the attempts failed. Nobody got in. You do not have to do anything, and the lock will lift on its own.
We would still recommend two things:
- Change your password, especially if you use the same one on another website.
- Add an authenticator app in your account security settings, so a password alone is never enough to sign in as you.
If you get these repeatedly, contact us and we will look into it.
